IT Support Intern





Sep 27


  • Monitors networking helpdesk and ensure tickets are assigned, owned, and resolved as quickly as possible within SLA
  • Provides networking technical support
  • Coordinate and partner with the Operations team to troubleshoot and resolution of LAN and Wireless Network issues
  • Onsite installation, configuration, and testing of network infrastructure equipment for new locations opening and expansion
  • Have a basic knowledge related to networking & Linux
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve issues


  • Undergraduate students of FASILKOM or related studies (fresh graduates are welcome)
  • Able to provide technical support and resolve the problem
  • Good interpersonal and communication skills
  • Certified in IT field min 1
  • Willing to work mobile or move locations and willing to work overtime

*Only shortlisted candidates will be contacted

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