Network Engineer


Jakarta, Indonesia

Full time

Jun 28


  • Provides technical guidance and support to members and identifies opportunities to sell Member IT services
  • Monitors networking helpdesk and ensure tickets are assigned, owned, and resolved as quickly as possible within SLA
  • Provides networking technical support
  • Coordinate and partner with the Operations team to troubleshoot and resolution of LAN and Wireless Network issues
  • Coordinate and partner with Real Estate to prepare for the opening of new locations and provision of network deployment
  • Coordinate and partner with ISP and related hardware vendors to ensure services are delivered according to standard
  • Onsite installation, configuration, and testing of network infrastructure equipment for new locations opening and expansion
  • Responsible for the creation and maintenance of technical documentation to ensure it is updated and current
  • Have a thorough understanding of LAN, layer 2 switching, data security, DNS, IP routing, HTTP, VPN, and email routing


  • Bachelor's degree in Computer Science, Information Systems
  • 3-5 years of corporate experience (installation, configuration, and support)
  • Hands-on experience with networking troubleshooting experience required
  • Ability to manage multiple, often competing for priorities and tasks, and follow through to completion on a strict deadline
  • Ability to use discretion and judgment in evaluating problems and creating solutions for members
  • Friendly presence and helpful attitude
  • Ability to work late hours as needed during site build-outs or maintenance
  • Technical analytical and interpersonal skills required
  • Experience in network performance tuning, LAN knowledge, network design, and implementation

*Only shortlisted candidates will be contacted

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