Network Engineer

GoWork

Jakarta, Indonesia

Full time

Jun 28

Responsibilities

  • Provides technical guidance and support to members and identifies opportunities to sell Member IT services
  • Monitors networking helpdesk and ensure tickets are assigned, owned, and resolved as quickly as possible within SLA
  • Provides networking technical support
  • Coordinate and partner with the Operations team to troubleshoot and resolution of LAN and Wireless Network issues
  • Coordinate and partner with Real Estate to prepare for the opening of new locations and provision of network deployment
  • Coordinate and partner with ISP and related hardware vendors to ensure services are delivered according to standard
  • Onsite installation, configuration, and testing of network infrastructure equipment for new locations opening and expansion
  • Responsible for the creation and maintenance of technical documentation to ensure it is updated and current
  • Have a thorough understanding of LAN, layer 2 switching, data security, DNS, IP routing, HTTP, VPN, and email routing

Requirements

  • Bachelor's degree in Computer Science, Information Systems
  • 3-5 years of corporate experience (installation, configuration, and support)
  • Hands-on experience with networking troubleshooting experience required
  • Ability to manage multiple, often competing for priorities and tasks, and follow through to completion on a strict deadline
  • Ability to use discretion and judgment in evaluating problems and creating solutions for members
  • Friendly presence and helpful attitude
  • Ability to work late hours as needed during site build-outs or maintenance
  • Technical analytical and interpersonal skills required
  • Experience in network performance tuning, LAN knowledge, network design, and implementation

*Only shortlisted candidates will be contacted

Apply for this position Back to job

You must be logged in to to apply to this job.

Apply

Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information

Profile

View resume

Details

GoWork

GoWork is Indonesia’s leading premium coworking space, where our mission is to help people be their best by reinventing the way they work.

{{notification.msg}}